Choose all answers that apply. Credit is awarded only when every correct answer is selected and incorrect answers are left unselected.
Training
Portable welcoming credentials built around real hotel behavior.
Dormir Aqui training is open to anyone, while participating hotels can invite and track their current teams. The curriculum focuses on practical hospitality under language pressure, not abstract compliance language.
The credential belongs to the person. Hotel participation and team coverage are tracked separately.
Managers complete the full staff core first, then the management curriculum. The management track includes a required reflective essay.
Published curriculum
International Guest Welcoming - Staff
The Welcome Professional
Audience: Customer-Facing Staff
Every day at hotel front desks around the world, a moment happens with embedded discomfort. A guest arrives. They speak a different language than the agent behind the desk. One of them reaches for a phone. The phone gets passed back and forth. It is clumsy. It is uncomfortable. It is unsanitary. And it happens at two-star properties and five-star properties alike. DormirAqui was built to end this embarrassment while returning efficiency, comfort and humanity to the process of checking in a guest. DormirAqui was also built to do much more.
11 Sections
77 Questions
Published curriculum
Essay
International Guest Welcoming - Management
The Welcoming Leader
Audience: Management
Prerequisite: Track One completion required
9 Sections
57 Questions